Frequently Asked Questions

Services & Fit

What does a bookkeeper for landlords do each month?

Each month we reconcile accounts, categorize income/expenses, keep property-level tracking consistent, and deliver a clean Profit & Loss (P&L) and Balance Sheet. The goal is simple: accurate, tax-ready books and clear performance reporting by property. For ongoing support, see our Monthly Bookkeeping service.

Do you provide property-by-property reporting?

Yes. We track income and expenses by property so you can see true performance and avoid guessing which asset is actually profitable.

Do you support both STR and LTR owners?

Yes. STR bookkeeping often requires additional structure for payouts and platform fees; LTR bookkeeping often centers on clean rent deposits, repairs vs. improvements organization, and property manager statement reconciliation.

Do you do catch-up / cleanup bookkeeping?

Yes. If you’re behind by months (or years), we can reconstruct and organize your books so you have usable historical reporting and a clean path forward. (If you’re behind, start here: Catch-Up)

Platforms (QuickBooks Online, Stessa, and others)

Do you work with QuickBooks Online, Stessa, or both?

Both, and more! We can support workflows in QuickBooks Online, Stessa, and other popular software used throughout the real estate community. We can tailor to your reporting needs and what your CPA requires.

Can you reconcile Airbnb/VRBO payouts and platform fees?

Yes. We break payouts into the correct components (revenue, platform fees, adjustments/refunds where applicable) so your books reflect reality instead of “one lump deposit.”

Do you work with property managers and owner statements?

Yes. We can reconcile property manager statements and ensure owner statement activity ties to deposits, fees, and repair charges.

Process & Timing

What do you need from me to get started?

Typically: access to bank/credit card statements or feeds, your QuickBooks/Stessa file (if it exists), and a list of properties and accounts. We’ll tell you exactly what’s missing after an initial review.

How long does catch-up cleanup take?

Timing depends on how many months are behind, number of accounts, and whether documentation is complete. After a review, we’ll give you a clear timeline and scope.

Will you work with my CPA?

Yes. We can provide reports and answer bookkeeping-specific questions so tax filing is smoother and less back-and-forth.

Pricing & Transactions

How is monthly bookkeeping priced?

Monthly plans are commonly transaction-based so pricing scales with activity levels. If your volume changes, you can move tiers rather than renegotiating from scratch.

What counts as a transaction?

A transaction is any entry in the books (deposit, expense, transfer, journal entry, etc.). If a document contains multiple line items critical to accurate bookkeeping, each line item may be counted as a transaction—consistent with our pricing policy. For plan tiers and what’s included, see Pricing.

What happens if I exceed my plan’s transaction level?

We’ll apply the agreed overage approach or recommend moving you to the next tier so your pricing remains predictable.